Service and Support  >  Customer

SERVICE AGREEMENT

Achieve the best fit for your organization is our goal.

 

All our solutions are tailored to best fit your organization. Because of this, our service contract has been designed to that precisely meets your organization's needs.

 

 

 

 

Service Contract Detail of each Service Contract program
Platinum program Preventive Maintenance

Change periodical part 3 times/ year.
Helpdesk service 24 hours/day, 7 day a week. Service 24 hours, unlimited time at customer site.* Service includes all Spare Part.
Gold program Preventive Maintenance

Change periodical part 3 times/ year.
Helpdesk service 24 hours/day, 7 day a week. Service 24 hours, unlimited time at customer site.* Service includes Spare Part except some Part i.e. X-ray, Tube and
Detector.
Silver program Preventive Maintenance

Change periodical part 3 times/ year.
Helpdesk service 24 hours/day, 7 day a week. Service 24 hours, unlimited time at customer site.* Service excludes free Spare Part.

Offer 2,000 THB discount for the first time that pay for Spare part. For the next time, 10% discount.
Blue program Preventive Maintenance

Change periodical part 2 times/ year.
Helpdesk service 24 hours/day, 7 day a week. Service 24 hours, unlimited time at customer site.* Service excludes free Spare Part.

Offer 1,000 THB discount for the first time that pay for Spare part. For the next time, 10% discount.
Economic program Preventive Maintenance

Change periodical part 2 times/ year.
Helpdesk service 24 hours/day, 7 day a week. Service 24 hours at customer site, 2 times a year * Service excludes free Spare Part.

Offer 1,000 THB discount for the first time that pay for Spare part. For the next time, 5% discount.
  * Depends on the problem.